I recently visited the Turkish Airlines Manila office for assistance with a flight change, and my experience was largely positive. The office is located in the heart of Makati, making it easily accessible. When I arrived, I was immediately greeted by the friendly staff, who were courteous and professional throughout the process. The office itself is modern and well-maintained, creating a comfortable environment.
The staff was knowledgeable about Turkish Airlines’ services and patiently addressed all of my questions regarding my booking. I was particularly impressed by how efficiently they handled my flight change request. They provided clear guidance on my options and even helped me with some additional details about baggage policies and in-flight services.
Although there was a brief wait, it wasn’t too long, and the staff worked diligently to ensure all passengers were attended to promptly. The overall atmosphere was calm, and I felt like my concerns were genuinely prioritized.
The only downside was that the office is closed on weekends, which might be inconvenient for some travelers. Nonetheless, my experience was positive, and I left feeling well taken care of. I’d definitely recommend visiting the Turkish Airlines office for any assistance with your travels.