My uncle recently had a seamless and pleasant experience flying with Aeroflot Airlines GVA Terminal and he couldn’t stop praising the overall service at the terminal. From the moment he arrived, the check-in process was efficient and well-organized. The Aeroflot ground staff were not only professional but also exceptionally polite and helpful, guiding him through the necessary procedures with a warm smile.
The terminal itself was clean, modern, and well-signposted, making it easy for him to navigate without any confusion. He was especially impressed with the lounge access, where he enjoyed comfortable seating, a quiet atmosphere, and a generous selection of refreshments. The staff at the lounge were attentive and made sure all passengers felt relaxed before their flight.
Boarding was conducted in an orderly manner, with clear announcements and friendly assistance provided to all passengers, especially the elderly. My uncle appreciated the punctuality and the calm environment at the gate. Overall, his experience at the Aeroflot Airlines terminal at GVA was smooth and enjoyable, leaving him with a very positive impression of both the airline and the airport facilities. He looks forward to flying with Aeroflot again in the future, especially from Geneva.
