Hi, Jennifer! If you visited the Etihad Airways Zurich Office recently, you probably came across a straightforward check-in process. The office located at Zurich Airport is open for three hours before the flight departs and closes at the scheduled departure time. The staff there can provide assistance with ticketing, baggage inquiries, or general travel support. If you need help with lost items, they will direct you to the Lost & Found at Zurich Airport. The office operates Monday through Friday, so if you went there during those times, it should have been straightforward. If you have more inquiries, their customer service is always ready to help!
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