My spouse and I recently visited the Lufthansa Airlines Chicago Office to confirm that everything was prepared for our Frankfurt trip. The personnel showed us gratitude and respect as soon as we arrived. They patiently addressed all of our inquiries, particularly those pertaining to additional baggage and seat upgrades. In addition to helping us register for flight alerts, they printed up a printout of our passport. The visit was enjoyable because the office was well-decorated and peaceful. Instead of waiting on the phone, we enjoyed being able to talk to someone in person. It simplified the understanding of things. This office is evidence that Lufthansa truly values its customers. I highly recommend stopping by if you need help with your flight. It was a very positive experience at Lufthansa Airlines Office.
